June 12: Agenda Minutes The City of Ottawa has improved how it bills for water, wastewater and stormwater to create a fairer and more sustainable system for its residents. You may apply directly to MPAC for a correction. The narrator’s voice speaks: “20-35% of the overall water and wastewater costs will be recovered from this fixed charge and the rest from consumption charges”. An assortment of large buildings appear, and the Peace Tower is shown with the Canada Flag being the highest point in the skyline. A female narrator with a cheerful voice says, “The City of Ottawa is making improvements to our water, wastewater and stormwater bill.” The scene pans to a nearby neighborhood and zooms into a specific building and on a character inside it who is holding a water bill. Annual flat fees for water, wastewater and fire supply are based on a property’s meter size. The address of the website – myservice.ottawa.ca - hangs on the top of the screen while two lines – “Language Preference” and “Water and Sewer Billing” appear on the screen with checkboxes beside them. On October 26, 2016, City Council approved a new Water Rate Structure. It could be a catch-up bill, which can occur when an actual meter reading is missed, an outside remote is not working, or after a change in occupancy. November 26: Agenda Minutes But, the city still had to pay to maintain and upgrade billions of dollars worth of water treatment plants, pipes and other infrastructure. The City is not responsible for internal plumbing leaks. The narrator’s voice speaks: “To reward conservation, we’ve created a four-tier model for water rates, ranging from the most basic monthly requirement, to over 30 times that amount”. If you are lowering or turning off the heat, you should drain your water system to prevent any damages resulting from freezing. September 18: Agenda Minutes The sign on the building reads “Hardware”. Some plumbing fixtures and pipes are shown. There are trees surrounding the property, and it shows it’s own septic system and well that is hooked-up to the property through the basement. The Board meets every two weeks on Thursday, at completion of the Road Commission meeting that starts at 9:00am. Make sure no water is running, and then check to see if the indicator is turning, moving or shaking. All Cards * 2.5% or Less. Bills based on estimates are calculated on the previous year's consumption for the same period and do not take into account changes in occupancy or weather. Back then, the revenue the city collected from water bills dropped as people used less water. Starting in 2017, non-connected properties are now contributing to stormwater services as well. For most multi-residential properties, the impact of the new rate structure is minimal and may actually reduce monthly charges due to the economies of sharing one fixed cost for one meter for multiple units, and the fact that the stormwater charge would be half that of the single and semi-detached homes. The music is in a loop and repeats itself every few seconds. The narrator’s voice speaks: “The rest of the properties use personal wells and septic tanks”. Payments The caption at the top of the screen is: “Connected vs Non-Connected”, and a tag is attached to the farm house with the number “30%” written on the tag. Please contact a plumber for more information. For example, if you consumed 10 cubic metres, the first six cubic metres would be calculated at the Tier 1 rate, and the remaining four cubic metres would be calculated with at the Tier 2 rate. The narrator’s voice ends. Water meter reading information is obtained from radio frequency (RF) transmitters that are located on the exterior of each home, business and facility within municipal boundaries. 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Upbeat instrumental music with a strong, fast beat plays in the background. The narrator’s voice speaks: “The third factor is location. In recent weeks, residents have started receiving the new bill in the mail, but Stephanson says most residents should not notice any difference in the amount they pay. Although the Board is appointed by the Ottawa County Board of Commissioners, the Road Commission is separate from county general government.
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